Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
| Location |
*Estimated Shipping Time |
| United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
Good headphones although they're a little bulky. Noise is not completely stopped. It comes in a nice case that makes it easy to carry in your carry on.
First off, the sound quality is very clear. I'm hearing details that I wasn't getting in my previous headphones, especially in the mid to low frequencies. My previous headphones already have great quality audio so I was surprised by how noticeable of an upgrade these were. They managed to get a LOT of bass out of these without it effecting the mid at all. Also, if you turned up the bass with the headphones app, the song would start to distort because the entire headphone would shake. Now the bass is much more solid and controllable while still sounding big. I listen to mostly EDM so the amount of bass is perfect.
I use these at work, doing residential construction. I love them. They connect immediately to my phone, and find homeowners chasing me around their house because i can't hear them. Again, they work Great.
For the money, they are more than i expected. I have used them about a month, almost everyday, and no problems.
This has nice sound to it. I have tested other headphones extensively--Sony XM3, Bose Q35, Soundlink, and I also own Beats solo3. This is just perfect headphone for me. The bass isn't muddy and the sound is deep and can get pretty loud. I like that I can fold them and put in my backpack. Overall I love it.
• The sound is very smooth, clear
• The charging on these headphones are really quick. I did a 15-minute charge and that gave me an extra 2 hours of battery life.
• Comfort is spot on. I was never an ear cover headphone type of guy because my ears start to get hot. The comfort that it provides me makes this a minimal issue at most.
• Bluetooth is fast and I’m happy to also note that that having the Bluetooth feature on all the time doesn’t drain the battery. I know some headphones and phones have this issue. But not this one.
Just got them today and am already considering buying another pair so I have an office pair and a house pair. I didn't find any cons so I highly reccomend these headphones. I had several different headphones before ant these are my favorite. I think I will buy different colors. Now I have black and I want to buy red. The colors are si bright and deep. I love my purchase.
These are one of the best sets I've owned.
Love these wireless headsets ! Works well with my iphone and android device .
Headphones are great!
I use these in the office. Sound quality is excellent and noise cancelling very good too.
The sound is not quite as good as you might get in headphones that cost many times more. However, for the price, the sound is terrific, and better than most headphones that are more expensive. Battery life is good too. I can listen to music right through a 16-hour work day, at the highest volume. I rated noise cancellation relative to what I've experienced with other headphones. I really keeps down the hum of the computers and other devices and fans in my workspace. However, as with other noise-cancellation options, don't expect it to have a tremendous dampening effect on the sound of a child screaming near you. They're comfortable.
There are many Bluetooth devices out there and I am sure you have had at least one pair. These are very nice
My last set of Bluetooth noise cancelling headphones were stolen during the Easter holidays. These we were bought to replace them. My last pair seems to have increased in price recently so I decided to try this instead. I reckon that the Noise Cancelling technology on these budget headphones should be of similair quality. They fold to half its size. They sit over and cover the whole of my medium sized ears. I ran them in for 24 hour by playing some music on a loop. The sound is clear and quite bass heavy. NC makes things clearer and sharper. There is a very slight hiss. The NC is pretty good in blocking out constant sounds. They are certainly as good if not better than my last pair. I think the NC technology is tricking down from more expensive versions. Battery life seems good and I've charged it twice over the last week and it's still at 40% and that's with an hours use everyday and the period of burn in. I'll update in a few months on the battery life. All in all another enjoyable affordable headphone!
They're comfortable. I can wear these all day with no discomfort.
it is a good product! Good sound quality and Bluetooth works great!