Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
Location |
*Estimated Shipping Time |
United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
Good product for small cracks or dents in the windshield.
I recently had a chip in my windshield and decided to try this product out. The directions were somewhat confusing, but it helped out somewhat, and the chip looks better, but not perfect.
I successfully repaired a small chip on my windshield with this repair kit. The instructions were easy to follow and the kit includes everything that you need. The end result was really good, as if the chip never happened. I am not sure if I had a big crack whether this product would work as good. I’d recommend it to anyone that is willing to undertake a do-it-yourself small project and can follow simple directions.
Great product! Fixed my star chip easily and it’s hardly noticeable. Someone one here mentioned that it now looks like a small hair is on the windshield. I would say that’s pretty accurate. Unless you look for the chip, you will never see it. I used my finger in the photo to show where it was since it was hard to find it with my camera.
The product was very easy to use. I bought it for a unique application just to see if it would work on repairing some cracks in my stain glass on my front door and it really works!
My damage was minor and although I feel the repair wasn't 100% perfect, it did help reduce the damage and kept the window from cracking further. I would buy this again.
This always fixes the little cracks and dings on my windshield. I've found that you want to keep an eye on them after 9-12 months. Had to refill one of mine that started cracking after a year. It's very easy to use and usually you won't use a full tube in one go.
A fix it glass place said they couldn’t fix my cracked windshield but this product worked better than I thought, so no need to buy a new glass
Got hit by a bouncy ball sized rock, which left cracks on my car. This kit fixed it well enough that it doesn't draw my attention. The repair has lasted and looks good enough
This is a great product for the money. Saved me a lot of money by fixing the windshield instead of replacing it.
I bought this kit after finding a crack in my windshield. It was very easy to use. Although from the inside you can still see some of the cracks my main focus was that it doesn't spread.
I’ve used this product multiple times always with great success. I just fixed a star ding that was almost 1 inch wide. See attached picture of before and after. You can barely see it after using this to fix it! Buy one or two to have on hand when you need it.
Worked very well on a rock chip. First application didn’t penetrate completely but after adding a few more drops (per instructions) to applicator, the chip filled completely. The tiny blemish that remained was so minor that I didn’t bother applying any more resin to the surface as suggested in the last step of the instructions.
The repair liquid fixed my windshield and I am satisfied.
Exceeded expectations. I was pretty skeptical, but boo-bow it worked amazing. Bullseye crack is pretty much invisible now. I wonder if it can fill the hole in my heart.