Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
| Location |
*Estimated Shipping Time |
| United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
Very impressed with the quality. The housing unit is a very sturdy metal including a 3M tape hook and a rubber tie hook to hang it off the back of a headrest. I was kinda worried that the bags would be a bit flimsy (like dog potty bags are) and rip off when full but they are very high quality strong bags. Very easy to start as the bags have about a 1 inch easy-open part at the top of each bag. So far I haven't had any problems with the bags ripping off under the weight of the trash in the bag. Really good solid unit that looks great too. Highly recommended.
I like the sleek design. I have it hanging on the back of the passenger seat. The only thing is the rubber strap to hang it pops off from time to time when my kids get in and out. It is nice to have it in the car though.
It’s a very interesting design. It fits in my 2020 Subaru and looks great. The bags lock in place so it’s not falling down if you put something heavy in it.
Easy to hang it in the car. Keeps my car clean as now I have a quick place to throw away all my trash. Hangs nicely from my dash with an easy peel and stick application. Or rubber hanging hook whichever is preferred. It's nice to have both options. It also comes with a roll of bags which is cool. I’m happy with the purchase!
Perfect for my car to throw away used masks and wipes. Keeping everything tidy.
I like the sleek design. I have it hanging on the back of the passenger seat. It is nice to have in the car.
2 children always need access to a garbage bag in the back of the car and these work just as intended! My car's interior is black so this bag dispenser blends in as well. So far so good!