Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||5-30 Business days. We will try to note specific delivery times on each product page.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
This is a great leather leash. It was a little stiff at first, as all new leather is. But after putting a little oil on and working it with my hands it is supple soft and so comfortable in my hands. Many other reviewers have small dogs but I bought this for my Pug. It is black but wraps nicely around your hand. Most of the members of my dog club use this too and the majority of dogs are Pugs. I bought the Midlee Small Dog Leash leather collar to go with it. We look stylish!
I have small dogs and prefer a leather lead (it's easier on my hands). Most 6 ft. leather leashes are far too wide and heavy for dogs that weigh 6 and 11 pounds each, and a 4 ft. leash isn't quite long enough. My old leash had lasted many years until the clasp finally broke, and I searched local stores for a replacement. I was very happy to find this one online. This excellent leash has been connecting us to our corgies for over a year. It is very sturdy, indeed.
It's a very good quality product. I bought one couple years ago, it's still in a excellent condition, became very soft like real leather supposed to be. Needed second one and ordered it again now. Thanks for taking care of the business, seems quality doesn't change. Hoping the dogs won't chew through this leash. Great product for the price!! Very happy with this purchase and would highly recommend. Great quality!!
Perfect for my chihuahua. I prefer leather leads as nylon hurts and slips through my hands. I walk three dogs, each with a different weight, width, and manufacturer and this lead appears to have equivalent quality. It's strong enough to hold up against my little Napoleon's lunges at cars, birds, and leaves.
Perfect training leash.
Great value. I applied leather conditioner to the leash to soften it and it is perfect for my 22 lb shorty Jack Russell Terrier. We bought the round leather collar that was recommended and we are very happy with both items. Thank you!
This is a quality leather leash! It is especially nice for a little dog, and she can pretend she is a big dog
A great leash for a small dog.. The only reason I did not give it 5 is because I had one slightly thinner/squared cut and wish this was the same thickness.
It is well made. Leather does not burn your hand, unlike a nylon leash, should your dog pull.
Very good in material strength however dexterity and pliability is stiff a good leash with some oil or conditioning to soften the leather
Superior leather leash! Looks great and lasts forever! The only reason I ordered a new one is because I lost my old one!
Very happy with this leash bought two of them for two dogs both were great good quality well-made exactly what I was looking for
Great for little dogs in obedience. If your dog pulls leash thru hands, warning, thin leather has hard edges and can abrade skin.