Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||5-30 Business days. We will try to note specific delivery times on each product page.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
The bowl is as pictured, the ceramic is thick and sturdy, and the bowl is dishwasher and microwave safe.
We were looking for a shallow bowl to introduce water to kittens. We discovered it is also the perfect size for wet food. It wasn't too deep for them. We like that it is well made so that it will be hard to chip or break. If we need another dish for kittens we'll buy a second one.
My cats are in love! They both love eating from the dish. I was looking for a wide, shallow bowl that wouldn't hit their whiskers when they tried to eat. (My cats are among the many who are sensitive and won't eat from a dish that their whiskers touch. If you'd like more info, Google "whisker fatigue.") I also wanted it to be small so that the food wouldn't get old. With bigger bowls, I usually wind up tossing part of the dry food out since it gets old before they can eat it all. While I have to fill the bowls up quite often and some pet owners may find that irksome, I personally prefer it that way.One last possibly useful attribute: it says on the bottom that it's dishwasher safe. I don't have a dishwasher, so I can't test that claim, but if it's true, that's awesome. Highly recommend it!
This little ceramic cat bowl is really pretty. It is well-made, heavy, colorful, and just what I wanted for our blue-eyed cat.
I ordered this one for my little girl cat. I am very happy with both. The decal is not fading and holding up well. It is the perfect size and shape plus the dishes are just so stinking cute. No whisker fatigue for my babies.
These are just adorable, but I have two large cats and these are very small. I use the white for water, but have to fill it about 3x a day. I'll be getting something bigger for their water. When wet food gets left in them, they take a bit to wash clean. Not a big deal tho. I'm hoping actually the smaller dish will help them to lose some weight. They like to eat !!
These bowls are used to feed Lucy her wet food. We have had them for about 4 months. We use them every day. They go in the dishwasher or are hand washed. They are sometimes knocked about in the sink with other dishes. I was concerned that the ears might get broken or chipped, but that has not happened. I just ordered 2 more to have extras. We have no chips, scratches or issues. And, they are very cute.
This is the perfect dish for indoor or outdoor kitties. The lipped edges keep the food from being pushed out. The material is great for kitties with allergies to plastic and other cheap materials. The design will keep your kitties safe from whisker fatigue. The size is just right. Left-overs wipe clean easily without undue scrubbing or hard to reach corners or edges. I’ve started switching out all of my bowls with this bowl.
I purchased two of these for my new kitten, and she loves them! They are super cute and high quality, and their oval so that my kitty's whiskers won't touch the sides while she's eating (apparently cats really hate that).
This is a great, whimsical little ceramic bowl; good heavy make. Keep in mind, though, ceramic is ceramic, so if it gets accidentally kicked hard enough of course it will chip. But as ceramic goes, it’s very solid. But also realize it’s pretty small— the diameter is a tad smaller than my hand— so, if you have a thirsty cat, you’ll be refilling it often. But so far, it’s great for our kitten.