Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
| Location |
*Estimated Shipping Time |
| United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
Wow! This sprayer is so cool!
I used this to wash the exterior windows on my house, and it made the job quick and easy! Attached to a regular garden hose with no problem. I love that I can adjust the soap to water ratio. After cleaning the windows I used diluted bleach to wash moss and ick off of a painted concrete patio, then after a thorough rinsing I used it to spray vinegar/salt solution over all the cracks in my driveway to kill weeds. Tomorrow I'll probably just add some regular dish soap and wash my car. Some reviews said they had issues with leaks, so I was expecting the seal to be only so-so but I had no issues whatsoever. Another cool feature is that when you pull the "trigger" it locks in the open position so your hand doesn't cramp up when using this for extended periods of time. When you're ready to close off the water flow you just pull the trigger and it releases smoothly.
I just received the nozzle and can’t speak to durability. I plan to use it for a second hose location at home. I like almost everything I find expect that its trigger operates opposite the one I’ve been using for years at the first hose location. On the new one, you pull the lever back to turn it on, forward to stop water. I’m used to it being the other way and it will require thinking to operate, especially having two operating differently. I can’t call this a fault, but now I wonder times I’ll be squiring things (and myself) unexpectedly.
Mine works great. I know other people had problems with the ‘shower’ feature and the on/off slider, but mine totally works. I have had nozzles in the past (different brands) that had both those problems, so I just assumed it was part of the nozzle-lottery. But so far (week one) no problems at all, all settings work great, slider works as it should, doesn’t leak, doesn’t need rubber rings, easy to install.
Lightweight and easy to hold. Only thing I don’t care for is the position of the on/off lever. Awkward to me to have the thumb lever up for off. The lever being down for off makes for a more comfortable hold and control for me instead of having to reposition my hand or having to Involve a second hand. This sprayer replaces another one I have had for a while, so maybe I find the new one awkward due to the thumb lever being down for off on my old one
It's hard to rate this item so soon. It seems that every brand of water sprayer that I have purchased over the years ends up breaking or falling apart after the first few months of usage. So, to be fair, yes, so far I like the way this sprayer works. Definitely more comfortable than most to hold. But as far as durability, time will tell....
I love this new handle for our outdoor garden hose. The one we had was very old and it was nearly impossible to turn off unless water was shut at the source. The thumb release on this makes it so easy to turn on and off and with the correct amount of pressure...lighter for my flowers, stronger for my large bushes. I ordered a second one for my front yard!
This hose nozzle does everything that it should. The spray patterns all work, and the handle is comfortable to hold. I prefer this style that turns on the water with the lever, rather than the pistol grip that you have to squeeze.
Have only used this a few times now but it seems so much better than the standard cheap nozzles we usually buy and break easily. Kids throw them down on the grass and they either turn on as the handle was pushed or a small piece of plastic breaks off. This nozzle uses a different way to turn the water on and it’s great! I hope it lasts years to come.
I like this sprayer. It's not heavy duty, but it is well made and should last a long time if you're reasonably gentle with it. Functionally it's great. I have bigger sprayers, but for small jobs this is perfect. The additive container is easy to take off, fill, and reassemble. Attach it to a hose and you're ready to go.
I got this nozzle to replace one I bought last year. So far so good. I like the up and down toggle instead of the ones that require you to depress a handle. I can't speak to it's durability since I just started using it, but it feels like a sturdier nozzle than the one I bought at a hardware store last summer.
Two of our other nozzles self destructed at about the same time. I ordered these two replacements without my wife's knowledge. When she found out they were metal, she expressed concern that they would be too hot to pick up after being out in the sun. We live in Arizona. We were delighted that this was not an issue and they work great!
I love that this nozzle has a sliding bar rather than a pull trigger. I have RA, so sometimes my grip isn't that great and it the trigger nozzle hurts my hands. Also, this new one works better than my old nozzle, and it is a higher quality. I would give this more than 5 stars if I could.
I really like this nozzle. The ergonomics of the handle and on/off is very easy and doesn't "gum" up like the normal rod-pull ones. Thank you.
I bought this hose nozzle to replace an old, leaky one and I couldn't be happier. Not only was it a huge jump in quality from what I was using, but the thumb control spray design is much easier on the hands after a few minutes of spraying. I'm very happy with my purchase!