Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
| Location |
*Estimated Shipping Time |
| United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
Thanks for it! Everything is fine! A good product for a reasonable price!
I love this ring light! Everything that came with the ring light are also really good! I use this for taking my videos and full body pictures like photo shoots! It also came pretty quick in the mail! I 100% recommend! It was worth every penny! Thanks to my mom she brought this for my birthday!
I bought this for my daughter because she likes to post videos on her social media. She seems to like it a lot. The light is really bright. It was pretty easy to put together. It goes on the table. The only thing that I didn't like was that sometimes it would tip over if the stand was not perfectly placed. Maybe it could be a bit more sturdy. But for the most part it works well. Also the phone light fits perfectly on the phone.
The light illuminates perfectly and prevents shadows. Has easy push button control and usb power supply. Adjustable phone holder to fit any cell phone. Recommend it!
This is such a high quality product. The design was very well thought out and each piece can be adjusted for a custom fit - the phone holder adjusts to phone size, the ring light and the tripod can be adjusted to sit and angle any way you want. It’s exactly what I’ve expected from a ring light and more! Seriously such a great product! Very easy to put together and comes with instructions as well.
I own 2 very high end ring lights as I am a traveling makeup artist and hair stylist. This light is comparable to more expensive lighting. I purchased it for my daughter and she loves it! Do yourself a favor......GET THIS!
Omg! I love this light so much! I used to have a big one but this one is perfect for my you tube videos ! It is so easy to set up and props right one a desk! The lighting is perfect. It was also delivered so fast ! My old ring light broke so I needed a new one and I am so glad I came across this one I took a chance and I am so glad. This light seems like great quality and exactly what I was looking for
After seeing so many similar products, I wasn't sure which one to get, but I made the right choice. The light is easy to put together. The remote is easy to set up and works without a problem. The ring light for my phone is a little bright, but considering it is an extra, it makes the whole bundle well worth the price. I'm pleased with the purchase and would buy this again.
I bought this ring light to take better pictures with my phone. I chose it because it has a tripod stand, a phone holder that can fit my phone, a two different light types (cooler and warmer). I like that it includes a remote for taking pictures. The remote was very easy to pair with my phone and allows me to be more far away from the light (and the phone) when I take pictures. The quality is good for the price and for the use I make of it (I am not a professional photographer).
I have been taking way better photos! I am learning new makeup but couldn't show it off the way I wanted. This has changed that in seconds. Easy to use and worth the money!!!
Come clean, very good protection, 5 *. Arrived in 2 weeks
The light works well but it doesn’t hold my phone very well. The light keeps falling over when I’m trying to record. Maybe my phone is too heavy.
Work perfectly! Good quality. THANKS♥
I make videos and brand reviews/makeup trials and I typically use my lighted mirror on my vanity. My sister showed me one of these. I decided to buy one to try it out while videoing. Wow, I’m so impressed! I love the different lighting options and the ease of switching between the three different options. The only critique I would give is the directions, they’re not quite as clear as I would have liked, but it’s a very easy assembly and you shouldn’t have any problems putting it together. However, I haven’t figured out how to use the remote yet. Nice, clean and greatly packed with lots of padding to ensure the light doesn’t break in transit.
This is a nice LED selfie light.It's big, but it's not heavy at all.I love this switch. It lets you choose between different shades (blue, white, pink, etc.).I shoot videos indoors and my walls are painted in bold colors, so all of my videos have some funky colors on my skin and throughout the video.This light helps to illuminate things and even out the tone.This selfie light has been a great help to me and I highly recommend it.