Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
| Location |
*Estimated Shipping Time |
| United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
The light works well but it doesn’t hold my phone very well. The light keeps falling over when I’m trying to record. Maybe my phone is too heavy.
Work perfectly! Good quality. THANKS♥
I make videos and brand reviews/makeup trials and I typically use my lighted mirror on my vanity. My sister showed me one of these. I decided to buy one to try it out while videoing. Wow, I’m so impressed! I love the different lighting options and the ease of switching between the three different options. The only critique I would give is the directions, they’re not quite as clear as I would have liked, but it’s a very easy assembly and you shouldn’t have any problems putting it together. However, I haven’t figured out how to use the remote yet. Nice, clean and greatly packed with lots of padding to ensure the light doesn’t break in transit.
This is a nice LED selfie light.It's big, but it's not heavy at all.I love this switch. It lets you choose between different shades (blue, white, pink, etc.).I shoot videos indoors and my walls are painted in bold colors, so all of my videos have some funky colors on my skin and throughout the video.This light helps to illuminate things and even out the tone.This selfie light has been a great help to me and I highly recommend it.
I really love this. It’s bright and has a remote so you can take your own pics. Only issue was that the legs were wobbly and it kept falling over. I made it work
Cute little ring light. Still trying to figure out how the remote shutter works but definitely a good purchase!
Superior quality and service! All the features are amazing, you are able to control the light intensity. It holds even large phone. The legs could be little longer.
This is my first time ever owning something like this lol gotta admit it’s pretty cool...the stand itself is a little flimsy but it still works as intended! I really like it, the different modes of lights is the best feature!
Wow, I’m very impressed with this light!! It’s so bright and makes my pictures look so amazing! The stand is a bit smaller then expected but that don’t matter in photos. I love the little key that adjusts the brightness. I wasn’t sure if it would be good because it’s a pretty cheap price for a ring light but you get the quality! Your pictures will look professional!
This is the perfect little light ring! My others are too big for counter top filming like for face washing videos. I mounted this one to the mirror in my spare bathroom using command strips. That way I can take it on and off as needed. It’s big enough for my phone to fit in the center and bright enough for what I need it to do! Great price!
I do not have a lot of experience with this item, but i can say it was easy to set up and use even for someone who doesn't really know. I think the light could be brighter but I'm sure the more expensive the brighter clearer the light. For my purpose of just taking more professional looking pics and videos it does a fantastic job.
love it and it has a great price!
Extremely pleased with what I received as we took some beautiful pictures of our family. Upon received, it literally took us 3 minutes to assemble and it was ready to use. It also has three different brightness as described and easy for storage since the panel is flat.
This ring is just what I needed to use with my desktop for all these video meetings. The tripod is short for behind the monitor but I was able to easily put the folded tripod in a shelf just above and the ring works just fine. Love the size for my large monitor. Great price, too!
This ring light helped solve my lighting issues on Zoom meetings. I would like a longer cord but was not willing to pay more.