Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||5-30 Business days. We will try to note specific delivery times on each product page.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
Love it. Just wish the face a lil more detail
It's the perfect size for the rear view mirror and it's perfectly detailed, the only thing is that I think they could have fit 2 more chimes instead of only having 3
Compact and fun. Looks great in my car. Noise level is just right. Thanks!
So small but very cute.
In tune, hangs out with me all day. "Why yes, Buddha, I also enjoy traffic." Image is on both sides, chain is short steel balls, wires holding chimes appear delicate but have held up. No complains.
People love these. had to buy another to have one for each car. They have a really soft jingle and Hotei is just soothing to look at for some reason.
Love this. It is perfect for the rear view mirror of the car.
My boyfriend bought me one just because. I absolutely love it!
Came as described and on time. Love it so much that I am going to be buying more for presents. It's not too loud of a sound for the car, and looks great hanging from the mirror. I am so glad I made this purchase!
I love it!!!! Sound is fantastic! Sweet and gentle. It’s not so loud. It not disturbing and not districting. 👍👍👍👍👍👍👍
I expected bigger… but sounds great anyway
Got this for my bestie for her car.. 50th bday present. She loves Buddha’s and charms. Good quality.
Love my car chime! Saw it in a friend’s car and loved the quiet chimes!
LOVE my Happy Buddha! Purchased more as gifts for dear friends who like peaceful, zen-like items as do I. The chimes are not loud and are pleasant to hear. Plus who could resist this Happy Buddha!!
I bought this to hang around my rear-view mirror to remind me to be more mindful of my driving. I have seen some improvement.