Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
| Location |
*Estimated Shipping Time |
| United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
Amazing support, very plush but sturdy, holds baby’s head securely
Great quality
Have had it for a few months, still fine
I hate to start with the cliché "I wish I had purchased this sooner" line, but I really do! Especially this time of year, with as hot as it is, my daughter stays cool and honestly fusses less. We decided on the Lulyboo because of the removable cushions which should get us a little more use than some of the others out there. It's honestly a great choice and even after a few washes it still looks like new!
Very cute, love the colors and material
I had issues with my newborns head falling over. Having to ask my 5-year-old, "is she okay? Is she breathing?" All the time. Usually when I also put my newborn into her car seat she would cry. I received this insert today, and put my little into it and she fell asleep instantly. (I did just change and feed her before we were leaving) but apparently she found it comfortable :) I bought a backseat mirror to see her and the whole drive her head was upright and in place. It's super soft and now me and my little cannot worry about her asphyxiating.
Recommend this
Highly recommend! She is much more content in her car seat
Love the padding
We have an older convertible car seat (it has less padding that some) and when we moved our 10 month old from his infant seat he really hated the convertible seat. So I tried this! It works pretty well, it's super easy to install and it really does make his seat cozier. The material is very soft. I am happy with this product!
My baby is happy and safe
Best money you could spend. No more rolled up blankets and crossing your fingers! Perfect for a newborn... at 3 weeks she fit well and seemed secure and comfortable. Material is nice and cushioned and seems breathable. We did have a fan (we are in FL and it’s 100+) but she wasn’t sweating on her back at all. We were looking for a cushion that was easily removable when our toddler wanted to ride and I wore the baby and this did the trick. Other brands seemsed seemed overpriced and not as cushioned so overall I’m super happy we got this one instead, it looks nice with the stroller so it’s a win :)
5 out of 5
Splendid purchase
My little one was 3 weeks early and we were not prepared for his entrance. He was so tiny in his car seat the nurse had to show us how to roll our blankets to tuck on both sides to support him. Most of the ones I came across only supported the neck but luckily I found this Lulyboo. It’s soft, breathable, and you don’t have deal with the hassle of attaching it through the belt loops!! My baby loves the cushion and when he outgrows it we have the option of using the neck support without the body support.