Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
| Location |
*Estimated Shipping Time |
| United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
I have a real difficulty in plugging my charger into my phone and always end up with pulled/damaged wires. This cable works for me, once in it stays in and the magnetic attachment to charger stays on and pulls off easily without damaging the wires.
I love these cables. The whole idea of detachable connectors and magnetic attachments is awesome. The only design flaw I learned hard way today: the magnetic tip of the cable may accidentally stick to some piece of metal (a pen in my case). Doesn't feel very safe.
Ordered usb-c and mini-usb plugs. Works phenomenally, took a while to arrive but once recv'd, no problem whatsoever. Would recommend to all.
It’s cool stuff. You can charge anywhere you want . It’s very stable. You can switch different kind of phone. Very convenient.
I rated this low because of 3 things: 1. The magnetic connecter is round and sticks out of all phone cases. It’s quite annoying. 2. The magnetic strength is weak and disconnects frequently. 3. My iPhones and android devices took much longer to charge. Except for this, the cable itself works okay.
Fast shipping and good quality. I usually except less when buying online, but the magnet is strong, and charging works.
Got it on sale and happy with the deal!
This is a Great product but this is why i gave it 3 🌟 's. I would really give it 3.5 but 2 of the biggest things i have a problem with is the 3.3 ft cords are not really long enough. Also the magnets are not really strong enough and the little adapters are a little bulky.
The cable is excellent, 1A keeps it clear, at 2A the load slows the voltage to 4.7 v. the seller Thanks +++
very durable charger. the connector can be inserted into the phone and keep it from dust. i and my spouse have different type of phone and we can share the cable easily and convinent.
My charging ports on both my phone and tablet were too loose to hold a regular charging cable, so this solved the problem.
Good magnetic cable, very simple to use and convenient! I am glad I managed to find such a good value for money
I like the magnetic on this wires and how easy easy to use also I keep the tips plugged in phones that keep the charging port away from dirt and dust.
JUST PERFECT!!! Thanks!!
I had a different brand and am happy that these cheaper cables match up to the plugs for those. The only downside to these is that the cable wrap is a little scratchy. It makes my arm itch where it rubs if I use my phone while charging.