Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
| Location |
*Estimated Shipping Time |
| United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
These lights are fantastic! I wish I had bought a couple more sets, and I will buy more for our next camping trip. We had been using some battery operated lanterns but they were blinding. These lights emit a nice soft glow. We used them for 4 days and didn't have to change the batteries.
I had seen similar bulbs advertised on some social media, not the same ones but similar. So I was looking for something less expensive than the exorbitant price I’ve seen on social media for these. I got a couple of them and they appear to work great! The power level is just as bright as normal bulbs. After having a recent power outage that lasted all day from a storm a few weeks back, I decided that it would be great to have some of these just in case. I would recommend them.
Super bright and perfect for Camping! I use these every time I go camping. I just hook them to my tent roof and turn it on. Super easy to do.
Bought these for my little nieces and nephews at a camp trip and it was surprisingly very bright light and it had different settings which was cool! It also helped us find a shoe we lost in the bushes at the campsite. It helped the children get through the night. One feature that is helpful is the hook so you could hang it anywhere. Battery life lasted all night long then needed to be replaced.
These little guys are perfect for our RV trips. They are versatile. We can hang them anywhere with the handy hook!
These were perfect for our camping trip. So convenient that they can hook on the inside of the tent, really helps to have a free hand. Highly recommend these lights.
I love these lights!! I travel extensively and sleep in my van. These lights are PERFECT for reading at night, as night lights or as flashlights. I just spent 4 days on the road sleeping in my van at the grand Tetons, Yellowstone, Montana, Colorado, etc.... the batteries are still working and I'm still using these lights. They are PERFECT.
Easy to activate, just put the batteries in and press the switch. Works good for me, as I have moved in recently and still arranging power and lighting in garage and storage room... Kept in place in case of emergency and, hopefully, for camping once I'm done with settling in!
I hung these in our tent and shelter when at summer camp. All it took was a simple line across the shelter and tent to hold them and they didn't weigh it down. They are great tent lights and when easy to reach.
I got light for the camping trip over the week. The hook used to hang these lamp made it very easy to grab light from the top of the tent and take it with us to the light the way outside. One set of batteries lasted the whole week. This is an amazing product!
Handy for power outages! I thought they'd be a bit brighter, but they do the trick just fine. I'd have liked an option to shade the sides and direct the light a bit more as the glare of LED's hurts my eyes, but for someone without an eye condition probably wouldn't be bothered by the glare. The hooks are nice to hang them. In a power outage I can hook one on the shower curtain or a hanger in the closet and see.
Went camping with them over the weekend. Slept in a tent so these were the only source of light I had and they were perfect. I hung up 2 of them and had them on the lower brightness and that was enough to light up the tent.
I bought these right before our week long camping trip. We hung them at the top of the tent and they were super bright. I only needed to use 1 to light the entire tent.
I didn't know these existed. I found out about them from a friend and immediately ordered them. A very good small lamp, sufficient lighting for a tent.
This is a great light to have around when camping. I do like to fact that it has rain-proof cover. Although we use it inside tents, it's always better to have extra protection in case of sudden weather change or any accidents. We have a bunkhouse MC camper with an add on room. Two of these will light the place up!