Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
| Location |
*Estimated Shipping Time |
| United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
These things are great! My wife and I use them all the time for reading, best thing ever!
Love this product overall. Wish I thought about buying this earlier so I don’t have to bother my hubby while he sleeps and I read. The only downside for me is that the lowest setting is still rather bright.
My new 17' travel trailer did not have any reading lights above the bed. Rather than do a re-wiring job I attached LED puck lights with velcro to the side of the bed but the light was very bright and lit up the whole side of the bed. I came across this product and Voila! a real cool gadget that works very well.
I got this for my mom she loves it!! Has the just the right light settings. And its light enough that it doesnt bother my moms neck
I use these every night. I read a chapter a night to my son before bed and then I use the light again to read my own book before bed. I have also used it to make my daily life more convenient by using when gaming, repairing in a dark corner, cleaning underneath things, etc.
I bought this device for an international trip and it worked wonderfully. The independent lights adjust nicely and I really liked the feature of variable brightness levels. It folded nicely to fit in my backpack and is lightweight.
This is a fantastic design. I was using a standard book light to read by, but wanted something else so I can knit while watching TV and not bother others with the light, and not have to clip it on to anything. Well, this is perfect. It has 3 brightness settings, is extremely comfortable and directionally adjustable. I ended up using it to read by as well, and got rid of my book light.
Neck Reading Light is the best reading lamp of its type. The availability and choices of light illumination are superb. It is not a heavy and gangly lamp. The arms are of the appropriate length, they are very easy to manipulate, and the unit is well made and lightweight.
Excellent! Lightweight. Cool features. I need a lot of light when I read and this really works. Brightness levels are perfecf for when you need more or less light. The separate flexible arms are perfect for getting lumination exactly where you need it.
This things may look weird, and I may look like a complete dork when I have it on, but it's a huge game changer for reading.
I guess I move too much while sitting and reading because I find myself adjusting this frequently. I plan to try it on evening walks to light up the road in front of me.
This is such a great book light it illuminated my entire book page in the dark and it was set to the lowest yellow light. It is quality made product and at the same time light enough to set around the neck without it bothering my neck and it has adjustable arms for comfort. I am really glad I purchased this book light.
It is such a unique gadget. Perfect gift for yourself, for kids and adult friends alike.
This reading light is amazing! I feel like I’ve been on the search for the perfect reading light for years. I’m not a fan of book lights that clamp onto books and headrests and I could never find the perfect floor reading lamp. This reading light is perfect!
Love this product overall. Wish I thought about buying this earlier so I don’t have to bother my hubby while he sleeps and I read. The only downside for me is that the lowest setting is still rather bright.