Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||5-30 Business days. We will try to note specific delivery times on each product page.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
I thought the fabric is thicker. However looks like good quality... need to test with my two dogs first to be sure.
Good quality, for small and medium dogs is ideal, for large (I have Shepherd VEO) is not enough - he keeps digging the sides and leaving paw marks on the backseat.
The hammock is exactly the same as the pictures. Everything looks good and good. Already tried it out - it has anti-slip lining, so didn't fell of the backseat like my previous blanket. Very happy with the purchase. P.S. car Nissan Note, the size is okay, a bit too large, but it's more a plus than a problem.
Looks good, feels good, didn't alert the dog. Overall nice useful thing.
Bought for trips with my Rottweiler in my Audi A4. The size suited perfectly for both car and dog, so all is nice.
I was searching for a product like that. I made an experiment in which I poured a glass of water on the cover. The back seat stays dry. So now I can bring my Rexie to the lake with me!
Everything is super, even my dog seems to be happy with her own seat cover!
The quality is very good, it has zippers on both sides, so super easy to cover the back seat. Also came with a seatbelt for the pup. The picture is in a jeep grand Cherokee
First, it was wide enough for the rear bench seat which is an accomplishment that several others, some even more expensive, didn't accomplish even though they said their seat cover was a good fit for my Ford F-150. This cover is not perfect, but it's pretty good. there is nothing provided to tie around the middle headrest so you have to cinch the straps on the left and right headrests to prevent it from sagging in the middle.
Order received in 2 days, this is a record! The quality is decent. I poured some water to check, but it didn't leak.
Everything is fine. Quality is unexpectedly good.
Fits the crossover back seat like a glove! Also seems to be comfy for paws, Lyonel has no complaints.
Sure fast delivery. Looked a bit slippery at first, but then I noticed the rubber lining, very thoughtful.
The item is of very good quality! The fabric is tight, stitched well, the fittings are normal. The dog ran and lie down on it immediately after the setup, so it's good.
I'm so excited about it! The fabric is dense, the mesh between the seats is way more durable, than it looks. Our dog will be happy, and the car is safe!is happy, and the car is safe.