Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
| Location |
*Estimated Shipping Time |
| United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
I used this to make lip balm and it worked out very well.
Smell good but hard to get in the vial to put in your car diffuser
I use this product in my natural hair routine care, and love the warm earth smell. Based on the calming effect I applied a few drops in the corners of my room, and I thoroughly enjoyed the calming aroma for days.
Love the smell and the benefits are perfect for my at-home beauty products that I make. Thank you!
Very strong cinnamon scent. Pleasant smell but only needs a couple of drops. I prefer it mixed with other scents so that it isn’t quite as strong. I’m still experimenting with combinations. Makes the house smell homey.
Considering I use essential oils to better my health I was reading about Cinnamon oil. I decided to purchase some for myself to see how it works. When it arrived I was so happy. It smelled great, just like real cinnamon should smell. It is 100% pure and to me that's important. Cinnamon leaf oil can give you the energy. It is also very comforting when trying to relax. This oil is a keeper for me.
Apparently cinnamon leaves are very different. This smells great- perfect for a traditional holiday smell. High quality oil.
Smells fantastic!
Mixed in with my other 2 oils you don't get a strong cinnamon scent which I like.
Smell didn't work too well and definitely didn't last. I used it for my already scented cones. Thought it would work to bring the Smell back but it didn't.
I bought this to help me with doing some organic treatments for insects. It didn't seem to get rid of the pests but it smells really great. It is a really great quality essential oil.
This smells wonderful. It had a cinnamony fragrance... not over the top and not cheap perfume-like.
One of my favorite scents, I have had stronger but it can also become kind of sharp if it's too strong.
If you need cinnamon this fills the need. I realize now I don’t use it because spicy isn’t my go to oils. I’m trying to be realistic.
Love this oil, great price for the size and quality. The scent lasts forever, I'm really impressed, and will be offering more from them.