Shipping and delivery
We are proud to offer FREE shipping in the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by manufacturer. Shipping times have been getting better over the years. We try to find your products with fewer shipping days as possible. We will provide as much information in the description area as we can about the shipping times per each product. These are our estimates*:
| Location |
*Estimated Shipping Time |
| United States |
5-30 Business days. We will try to note specific delivery times on each product page. |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the item is not as described, defective, or damaged.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Sale items unfotunately cannot be refunded.
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4supercars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so. You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
The clamp is narrow enough to fit in among things like a front reflector, etc. The clamp is VERY sturdy, well built, and holds tightly. The design to hold down the phone is great. I have an OLDER holder on my bike, the kind that clamps the phone from the sides along with rubber holding straps for the corners, and it constantly turns down the volume as the phone edges down (because of how I have to mount it high up in the cradle to try and avoid that in the first place, the rubber pulls it down back to a 'middle position'), or activates the phone assistant by squeezing the sides too hard when I DO mount it high in the cradle in the first place. THIS holder does NOT use side clamps. It only uses the corner rubber holder that stretches out and hooks the corners of the phone. We ride on VERY bumpy roads, hitting max speeds of 35.6 mph on big downhills, and so far we have had no issues with how securely it holds the phone. This is a great holder.
The good parts: - it's cheap - it does the job The bad parts: - it doesn't do a great job. The phone is wobbly and it's shaking too much on a bumpy road. I think this is due to the rubber design. In order to be better at this it needs to be more firmly fixed and made of only solid parts, no rubber.
I bought one for me and one for my boyfriend. We have different phones and this fits both types. Mine tilts a little while I'm riding, but other than that, it's awesome.
I haven't had this clamp very long, but I can alredy tell you that it is simple to use and effective: twist the wingnut to open or close. Not a lot of pressure is needed to keep it in place. For me, the only thing that will take some getting used to is inserting the phone in the cradle, since it requires that the bands be stretched completely around each corner....it almost feels like they're going to break - but they don't. For receiving or making calls on the go, it's probably best to leave the phone in the cradle and either use speakerphone or remove the entire unit by loosening the wingnut. I'm happy so far. I'll update if I encounter any issues.
I just received my phone mount yesterday. I was excited to install it on my commuter road bike. The gripping claw is thick solid plastic. Very solid. You can attach the claw to a large variety of tube sizes. I'm glad about this because I intend to interchange it between my road bike and mountain bike. The phone mounting point has an adjustable collar that allows you to tighten or loosen the friction for tilting or rotating the phone. The elastic material that holds the phone on the deck will be seeing a lot of stretching and stress. It seems sturdy, it is a bit of a tight fit for a large phone (using a Note 10+), but it does work and... better tight that than loose. I put my phone on and grab the phone - I think you could steer the bike with the phone once it's mounted. I like how little of the phone screen the sling covers. My overall review, very pleased. I'll update if more features come to light with use.
I had a different phone holder for my bike but it has a strap across the screen that gets in the way. This phone mount allows me to see the entire screen. The mount is solid while still allowing me to change the orientation of my screen. Now my husband has phone mount envy. Looks like we need a 2nd one...
It came fully assembled and has an easy to use method to tighten it. I have been using it now for about 2 weeks daily and my phone stays snuggly in place and does not seem to bounce around. I was afraid that I would not like the lack of arms on the side but the rubber fits perfectly and keeps the phone in place while providing access to the screen and all buttons
this product is easy to recommend with the claw grip being the key. I’m a casual bike path/bike lane rider owning a simple commuter bike so I look at my phone quite often during my rides and this holder is the most efficient I’ve used with no slippage. It appears sturdy enough to recommend to mountain bike riders..., I’ll be purchasing a second one as a HS graduation present to my son for his mountain bike.👍🏾👍🏾👍🏾
The claw grip secures this mount very well to various parts of your handlebar. The swivel joint allows for a wide range of angles and rotation. The only downside I've had is that when I installed it on the center of my handlebar stem, I noticed that trail vibrations would cause the swivel to joint to move and my phone would "droop" and lose its angle. I've moved it directly to my handlebar and it seemed to minimize the droop. As with most things, you have to experiment and find the optimal setting. The only suggestion I'd have is to offer a way to lock/stiffen the swivel joint once the user has installed it where they want it.
I have been using this on a Specialized Rock Hopper mountain bike which has tapered bars a non-round stem and mounting a Samsung S9+ with a Spigen case (2 piece construction- TPE inner body with the rigid plastic frame). The claw style clamp makes it easy to attach and reposition and it hold well on irregular shapes. The phone can be easily rotated to any angle and can be tilted with the locking ball swivel joint. The nut on the back can be hard to get a grip on sometimes depending on the mounting location but I like the fact that it is low profile with so much adjustability so I'll deal with the minor inconvenience. Have been using it so far mainly on roads and have been trying to go through construction areas with the street torn up and it holds it's position well. Also stands up to the impact of hopping curbs. I was worried about the elastomer cage that holds the corners of the phone would get in the way of the screen or side buttons but it really has not been an issue. I was also worried that when removing the phone it would also pry off my case but that has not been an issue. Will be hitting the trails soon to test but with how it's performed so far, I think it will work well.
I got this mount because it said it would work with a pop socket. I have an iPhone XS Max with a case and a pop socket and finding a decent mount to fit only the phone wasn’t easy. I was a bit skeptical that this mount would be as good as it says, but it surprised me! Not only does my phone fit well with both the case and the pop socket attached, but it’s also extremely secure. The clamp that holds it to my bike is solid and easy to install. The rubber grips hold my phone securely with no bouncing around, even going over 20 mph on my e-bike over torn up city streets. I’ve been using this mount for about a month now and I’m not at all concerned about my phone coming loose or being shaken so hard that it breaks my screen. It’s easy to put the phone into the mount and easy to remove. Even high speeds and rough roads have not caused the mounting clamp to loosen on the handlebar. I would not hesitate to use this mount while mountain biking on rough terrain. It is most definitely the best phone mount I’ve ever purchased (and there have been many over the years.)
Installed this on my bike stem which is larger in circumference than the clamp. Nonetheless, was able to clamp it quite securely around 3/4 of the stem, pinching it in place. I could tighten it enough that it didn’t move or vibrate. The rubber traps also held the phone in place quite well. I took it on its’ inaugural ride this morning which was an hour long cross country mountain bike ride that featured climbing, descending, rocky river crossings, and a pretty rigorous downhill complete with intermediate jumps and drops. All in all, it performed like a champ.
The phone holder looks to be made well with high quality materials. My phone fits pretty tight which is great as long as the bands aren’t too stressed to the point they break early.
This mount is incredibly simple in design and installed in seconds. It feels sturdy. I like that the rubber bands don’t come in contact with the buttons on my phone and the description was accurate about securing a phone even with a protective case and pop socket. I would feel better about it if the claw grip wrapped all the way or at least a bit more around my handlebars , but it still feels nice and tight and secure so we’ll see what happens.
I bought this with some reservation as I wasn't sold on the rubber band style phone holder, and the clamp doesn't wrap all the way around the bar, so I was skeptical that it would hold my phone securely on a bumpy trail. However, the latch on my rigid phone holder interfered with the handlebar on my new mountain bike, and this holder is inexpensive, so I took a risk. On my first ride I found that the holder is so secure that I quickly went from being careful over obstacles so as not to dislodge the phone holder to intentionally hitting them hard to see if I could dislodge it. It held securely regardless. Nice product.